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Frequently asked questions

Answers without the fine print.

Access, models, billing and usage — the questions that come up before a first request and after the first invoice.

Questions

6 of 6 shown

Still unanswered?

Three routes to a real answer.

  • Read the quickstartAuthentication, first request, streaming.
    Docs
  • Check service healthConfirm a component is not degraded first.
    Status
  • Report a specific requestInclude the request ID from Activity.
    Support

What this page covers

Scope of the answers above.

Access and billingModels and routingKeys and usage

Anything not answered here can be raised directly with support at [email protected]. Figures quoted on this page describe how the service is intended to work and are not a contractual commitment.